Heidi AI is an intelligent AI-powered medical scribe and clinical documentation assistant designed specifically for healthcare professionals. It listens to patient consultations (via phone, video, or in-person with microphone), automatically generates accurate, structured clinical notes in real time, including SOAP notes, visit summaries, billing codes, and follow-up instructions. Heidi AI captures key details, medical terminology, diagnoses, treatment plans, and patient history with high precision while maintaining HIPAA compliance and physician-level accuracy—allowing doctors, nurses, and therapists to focus on patient care instead of typing or dictating notes after every visit.
Is Heidi AI Free or Paid?
Heidi AI is a paid professional solution with no completely free tier for full production use. It offers a limited free trial (typically 7–14 days or a set number of consultations) so clinicians can test the platform with real patient encounters. After the trial, continued access to unlimited or high-volume note generation, advanced customization, integrations, and full compliance features requires a paid subscription. This enterprise-focused pricing reflects its specialized medical accuracy, privacy standards, and time-saving impact in busy clinical settings.
Heidi AI Pricing Details
Heidi AI pricing is subscription-based and often customized based on practice size, number of users, specialty, and usage volume. Most plans are priced per provider/user with monthly or annual billing options (annual usually includes discounts).
| Plan Name | Price (Monthly / Yearly) | Main Features | Best For |
|---|---|---|---|
| Free Trial | $0 (limited duration, e.g., 7–14 days) | Full access during trial period, unlimited notes, all core features for testing | Clinicians evaluating the tool in real consultations |
| Individual / Solo Provider | ~$99–$149 / ~$990–$1,490 (annual discount) | Unlimited AI-generated notes, SOAP & visit summaries, basic customization, HIPAA compliance | Independent practitioners, solo doctors, small private practices |
| Group / Small Practice | ~$79–$129 per provider / ~$790–$1,290 per provider (annual) | All individual features + team accounts, shared templates, basic analytics | Small clinics, group practices, multi-provider offices |
| Enterprise / Large Practice | Custom quote (often $60–$100+/provider or volume-based) | All group features + advanced integrations (EHR), custom templates, dedicated support, compliance reporting | Large practices, hospitals, multi-specialty groups, high-volume providers |
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Best Alternatives to Heidi AI
Several strong AI medical scribes and clinical documentation tools offer similar real-time note generation with varying focuses on accuracy, integrations, and pricing.
| Alternative Tool Name | Free or Paid | Key Feature | How it Compares to Heidi AI |
|---|---|---|---|
| Suki AI | Paid subscription | Voice-enabled AI scribe, ambient listening, deep EHR integration | Very similar ambient note-taking; strong EHR compatibility but often more expensive than Heidi AI |
| Nabla | Paid (with trial) | Real-time transcription & note generation, multilingual support | Excellent for European/international practices; slightly more customizable templates but similar pricing structure |
| Abridge | Paid enterprise | Ambient AI scribe, strong hospital/large-system focus | Top-tier accuracy & compliance; more enterprise-oriented & higher cost vs Heidi AI’s flexibility for smaller practices |
| DeepScribe | Paid subscription | AI-powered ambient documentation, billing code suggestions | Very accurate & fast; great for high-volume settings but can be pricier than Heidi AI |
| Freed | Paid (per provider) | Simple, affordable AI scribe with strong note quality | More budget-friendly; excellent value but fewer advanced integrations compared to Heidi AI |
Pros and Cons of Heidi AI
Pros
- Extremely accurate clinical documentation with high medical terminology recognition and context understanding.
- Saves significant time (often 1–2 hours per day) by eliminating after-hours charting.
- Works across in-person, telehealth, and phone consultations with seamless ambient listening.
- HIPAA-compliant with strong data privacy and security standards trusted in healthcare.
- User-friendly interface and natural-sounding notes that require minimal editing.
Cons
- No permanent free plan—requires payment after trial for ongoing use.
- Pricing can become substantial for multi-provider practices or high-volume settings.
- Primarily focused on outpatient/general practice; may need customization for highly specialized fields.
- Requires good audio quality for optimal performance (background noise can affect accuracy).
- Integration depth varies by EHR system—some setups may need additional configuration.